Will El Pollo Loco ever send me unsolicited advertising email or text?
No. We only send you emails and text messages that you opt in to receive, or for order confirmations. You can set up all of your communication preferences on the My Account page.
How do I subscribe or unsubscribe from your email list?
You can manage all of your email preferences on your My Account page. There is also an unsubscribe link at the bottom of every email.
What if I forget my password?
Click on the Forgot Password link and enter your email address. You will receive an email with instructions to reset your password. For your protection, we will erase the credit card information for your account when your password is changed.